Run-time: Customer Focus
 
 
Jim Collins

Good to Great: Why Some Companies Make the Leap.and Others Don't.

Malcolm Gladwell

The Tipping Point: How Little Things Can Make a Big Difference.

Merrill R. (Rick) Chapman

In Search of Stupidity: Over Twenty Years of High Tech Marketing Disasters.

Jill Dyché

The CRM Handbook: A Business Guide to Customer Relationship Management.

Geoffrey A. Moore

Living on the Fault Line: Managing for Shareholder Value in Any Economy.

Customer Focus Newsletter

Building a great sales-based organization presents many challenges. Customer Focus, the run-time e-mail newsletter, is dedicated to helping you meet those challenges and develop the winning strategies and cutting-edge tactics that will help you dominate your market space.

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